Zpr Mart 24/7 reserves all the rights and modifications of any policy at any time.
The Information ZprMart collects about user may be broadly described in following categories:
Personal Information: User name, address, phone number, email address, password, billing and debit card/credit card information, order history, feedback, IP address and location, digital device name, type and configuration, details relating to user's download of Publications via the Service (including details relating to the time of the download, any interruptions, and the success or failure of the downloads), the URL from which user accessed the Website, Demographic Information, and other such 'Personal Information.General Information: ZprMart may also receive more general Information from user as a result of user's visits to, and use of, the Website. This general information does not identify user personally, and can include information such as user's IP address, the length of time the user spends on the Website, the user's browsing history, and other such 'General Information'. This general information may also include history relating to the transactions made by users on the Website.Personal Information and General Information shall collectively and individually be referred to as "Information".
All the above information is collected for:
Better servicing and account maintenance;
To seek user's feedback or to contact the user in relation to those services offered;
Making the offerings more relevant to the user and user's desires ensuring no spam mails go through;
Keeping track of the transactions, to help in case of any dispute situations; dealing with inquiries, requests or complaints and other customer care related activities; and all other general administrative and business purposes; marketing products and services; carrying out any activity in connection with a legal, governmental or regulatory requirement or in connection with legal proceedings, crime or fraud prevention, detection or prosecution;
To effectively administer and fulfill obligations under any agreement ZprMart may have with the user;
To collect the Information ZprMart shall use channels such as physical forms, call centre, website (including cookies), emails, promotional offers, surveys and mailers. Participation in some of these channels is optional but users may be required to provide user's information in order to participate. ZprMart is not liable to verify the authenticity or accuracy of any Information ZprMart collects from user.
From time to time ZprMart may ask user to update user's contact & Information on ZprMart authorized website, contact centre or through any other approved channels. This is to help keep users updated on services, any changes in the services, and its enhancements. ZprMart will not be liable for any failure or default to notify the user of any service, any change in service, or its enhancement if the user fails to update such information in a timely manner.
Access to Information:
ZprMart collects user's Personal Information to enable us, amongst other things, to provide the Website and ZprMart Services to users. ZprMart takes all steps reasonably necessary to protect against the unauthorised access, use, alteration, disclosure or destruction of Personal Information.
Information Storage & Sharing:
Any Information that ZprMart collects and stores that is personally identifiable is protected using appropriate means, and although ZprMart does so, it will not be held responsible for any unauthorised access by third parties.
All Information shall be stored by ZprMart or one or more of ZprMart vendors, who will be bound by a non-disclosure agreement with ZprMart. ZprMart reserves the right to hold user's Information indefinitely.
User agrees that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.
With one or more of ZprMart corporate entities and affiliates globally to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of ZprMart' services; and to facilitate joint or co-branded services as part of service offered to user through Website.
As required by law, such as to comply with a subpoena, or similar legal process, etc.;
When ZprMart believes in good faith that disclosure is necessary to protect ZprMart' rights and interests, protect user's safety or the safety of others, investigate fraud, or respond to a government request and the like;
ZprMart may also share user's Information with third parties under a confidentiality agreement which inter alia provides that such third parties not disclose the Information further unless such disclosure is for the purpose. However, ZprMart is not responsible for any breach of security or for any actions of any third parties that receive the user's Personal Information. ZprMart is not liable for any loss or injury caused to the user as a result of the user providing the user's Personal Information to a third party (including any third party websites, even if links to such third-party websites are provided on the Website).
User may receive promotional offers, campaign details, Company news, updates, related product or service Information, etc by email among other means. If the user has opted to receive promotional offers there will have to unsubscribe options with all such categories of offers and the user may choose to unsubscribe from such offers at any time by following the instructions included at the bottom of each email, or by contacting via ZprMart Website.
ZprMart customer care department may also contact user in response to an inquiry user submits. Customer care may also contact user with regard to a particular problem that may have occurred with the user's account or with an offer in which the user may have participated. ZprMart may use this information to learn more about user's participation in the Website and make it more relevant to user's interests.